![]() What I liked the most is how easy it is to create custom forms adapted to the needs of my business. My clients appreciated the ease of use of the forms, and the ability to make payments and sign electronically, which increased their satisfaction and confidence in my business. It allowed me to improve my relationship with customers by offering a simple and easy-to-use user experience. Appearing to be completely unprofessional, we probably lost thousands in potential sponsorships. The login was blocked.Adding to the false claim of having 40 million users while having such basic issues, this platform is one I will avoid at all cost. After taking time to change our password and complete the contact form, you can only contact them if logged in. ![]() If we exceeded our free usage, which is not likely, at least a pop up could give us an opportunity to upgrade. We have never knowingly violated any terms of use on any site and even if done inadvertently, at least a warning or notice before or after the fact would be the professional response. To my disbelief, Jot Form not only disabled our non-profit form but suspended our account - all without notice or explanation. What was worse, after spending an hour sending out our Jot Form sponsorship form to old and potentially new sponsors, I received an email from a potential sponsor saying that the Jot Form link didn't work. The Google doc form that Jot Form eventually produced could have been produced through Google docs tools or templates. Zero customer service to even determine why our account was suspended. ![]() It's the worst, most unprofessional experience Ive ever had with a platform.
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